Bonza Ambulance Service is based in the South West of England. We provide specialist transport for mental health and learning disability throughout the UK and Europe for vulnerable people, including adolescents and people over the age of 65 years.

Our promise is to provide a service that is patient centered, ensuring that the needs of the individual are fully assessed and met. We deliver a supportive service ensuring that the patients’ experience of being transported is a positive one.

The staff we employ include (both male and female) registered mental health nurses and health care ambulance crew, who are able to offer a full range of skills ensuring that the patients’ well-being is met whilst in our care. Our staff bring with them a wide ranging skill mix, including mental health inpatient services, mental health community services, learning disability inpatient services, police services and other valued life skills from health care organisations. All conveyances are tailored to the individual needs (and in the best interests) of the patient.

All of our staff are trained and compliant in;

  • Basic life support
  • Airway management
  • Appropriate use of ‘on board’ Medical devices
  • Delivery of health monitoring before and during transportation (if required)
  • Moving and handling techniques
  • Bespoke management of violence and aggression
  • Risk assessment tools
  • Adult and Child Safeguarding ‘E” Learning
  • Section paper scrutiny and compliance, ‘fit for transfer’
  • Comprehensive mix of mental health related E-Learing courses

Addressing the issue of transporting people with specific care needs is central to our company ethos and philosophy. People with mental health problems or with a learning disability can find the world around them quite challenging and they respond with their own challenging behaviours.

To have to travel from one place to another presents its own risks and our service will provide the necessary personal security and corporate safety that good care provision demands.

The vehicles we use provide the person with comfort and the attendance of staff appropriate to their needs.

We will always have at least one female member of staff to accompany female patients, and will provide Rmn’s if requested during the referral process. 

Every journey involves risk assessment and consideration of the person’s own preferences. This will determine the level of staffing and an appropriate skill mix. Every member of the ambulance crew take responsibility for the safe passage of patients in out care.

Private Transport for Mental Health

Our specialist private transport service for people with mental health issues is based in Hertfordshire, South West England, but we cover all of the UK, for both ‘pick up’ and ‘drop off’ destinations. Every journey is risk assessed and ambulance members are selected to maintain an appropriate skill and gender mix depending on the needs of the patient. If you would like to find out more about what we do, who we provide our service for or any other questions you may have, please don’t hesitate to contact us.

Our Contact Details:

Referral mobile: 07951680004 | Referral mobile: 07943063870 | Office: 01707 328439


General Enquiries:


Bonza Healthcare can help

At Bonza Healthcare, we select the best, most-skilled carers in advance so they’re ready to provide the care you want, right when you need it.